Benefits Administration

The Idaho Industrial Commission receives reports of every workplace injury requiring more than basic first aid. The Commission’s Benefits Department receives and maintains each of those workplace injury reports.

Benefits Administration Analysts work with injured workers, employers, insurance companies, adjusters, and health care providers. They send adjuster information to injured workers when the Commission receives injury reports. Our analysts work to clarify rules with direct help and training. The Commission developed a four-day course to certify workers’ compensation professionals.

Core Functions

  • Ensures that workers compensation benefits are paid properly and timely.
  • Ensures the timely processing and resolution of disputed workers’ compensation claims and medical fees.
  • Maintain claim records
  • Process incoming settlement agreements and attorney charging lien documents
  • Fulfill public record requests
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