IRIS Modernization Project

What is IRIS?

IRIS is a multi-year project, executed by the Idaho Industrial Commission (IIC) in tandem with In Time Tec, to configure commercial off-the-shelf (COTS) software which fulfills the Industrial Commission’s business requirements. The goal of IRIS is to replace paper-dependent administrative processes with digital solutions that emphasize customer service, optimize data management, and foster workflow efficiency.

The project will implement Microsoft Dynamics 365 to replace all existing business applications. It will also introduce digital document storage solutions and Power BI, a robust reporting and analytics tool, to Commission operations.

Feel free to reach out to the IRIS team at IRIS@iic.idaho.gov with any questions.

IRIS Update – November 2022

The Commission is pleased to announce the implementation of a new software application for the Compliance department.  This is the first of five (5) business applications being upgraded within our IRIS modernization project. The Compliance transition will begin at close of business Wednesday, November 30, and be live Tuesday, December 6.  We’re eager for the work process and communication efficiencies of the new system as well as expanded data and analysis capabilities. 

We appreciate your cooperation and patience during this software transition. If you have any questions or would like additional information, please contact iris@iic.idaho.gov.

Meet In Time Tec

On January 6, 2021, the Industrial Commission selected In Time Tec as the technology integration partner for the IRIS project. In Time Tec is a global software solutions company based in Meridian, Idaho, with offices in California, Oregon, and India. They partner closely with clients to supplement and support their teams to build software products focused on achieving business goals. Their commitment to employees, clients, and partners is to generate a future built on core values of trust, transparency, integrity, and leadership. Their mission is to create abundance. The Industrial Commission is excited to work with them on the IRIS project, and several of their employees will be working at the Chinden campus right next to our employees. 

IRIS Benefits

–  IIC will be paperless and provide 24/7 online access to constituents
–  Easily configurable case management systems meeting IIC needs and supportable in-house
–  Files and documents stored electronically
–  Quick response time to customers with electronic requests for hearings and adjudication filings
–  Widely available, current systems software with timely and consistent vendor updates
–  Digitized records easily accessible in a system with long term viability
–  Records are easy to locate with online document and file search
–  Robust data analytics to evaluate internal performance and increase customer service

Current Status

–  Except for IIC, all Idaho courts are electronic and paperless
–  20-year-old case management systems no longer supported by in-house IT staff
–  Files and documents stored in boxes and microfilm
–  Slower response to hearings and adjudication filings dependent on mail and fax
–  Upgrades to existing systems increasingly difficult due to their age
–  20-year-old digitized records storage system is incompatible with necessary Windows upgrades
–  Responding to records requests is complex due to multiple record storage locations
–  Limited data and resources to conduct analysis

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